accountandsubscription

To create a new account, click the account icon at the top right of the page. This will take you to the login page. On the login page, select "Create an Account". You'll be taken to a new page, where you can either enter your contact details to create an account with your email address or sign up using Google or Apple (depending on your device).

Alternatively, if you are placing an order, you will be prompted to create an account during checkout.

To reset your password, click "Forgot Password?" on the login screen. Enter the email address associated with your account, and if an account exists, you will receive an email with instructions to reset your password.

If you don't receive the email, check if you previously logged in using Google or Apple. If so, you will not receive a password reset email and will need to reset your password through those services instead.

Yes, you can log in using Google or Apple instead of using an email address and password.

Note: If you already have an account using a username and password, logging in with Apple using the hide my email feature will create a separate account. This new account will not show your previous order history, subscriptions, saved addressed, or payment methods.

To update your shipping address:

• Go to My Account > Shipping Addresses.
• Click "Add New" to add a new shipping address or "View" to edit an existing one.
• To make an address your default, check the "Make Default Shipping Address" box on the Edit Address screen

To update your payment method:

• Go to My Account > Payment Methods > Click "View"
• From here, you can add a new payment method, update or remove an existing method, and change your default payment method.

Note: If you have an active subscription, you will need to add a new default payment method before you can delete the old one.

To see your past orders:

• Go to My Account > Order History > Click "View All"

To see your active and inactive subscriptions:

• Go to My Account > Manage Subscriptions > Click "View"

Unfortunately, the email address associated with an existing account cannot be changed. To use a different email, you will need to create a new account with the updated address.

Emails: Scroll to the bottom of any marketing email and click "Unsubscribe or Update Preferences". You will be directed to a page to update your preferences or unsubscribe from all marketing emails. Click "Update Preferences" to save changes. To opt out of all marketing communication entirely, scroll to the bottom of that page and click the link below the button that says "Opt out of all marketing communication".

SMS Text Messages: Reply STOP to any marketing text message. This will unsubscribe you from future SMS communications.

You can view our comprehensive Privacy Policy in its entirety here.

If you would like to exercise your access, data portability, and deletion rights, please submit a verifiable consumer request by visiting our Personal Information Request Portal at dsar.scottsmiraclegro.com. If you have additional questions regarding our privacy policy please email us at [email protected].

Your billing frequency depends entirely on the plan you select:

Seasonal Subscribers: You will be billed automatically each season as we prepare your subscription items for delivery.

Annual Subscribers: You are billed once per year. This single payment occurs when your yearly subscription begins its fulfillment process.

All items are pre-set to a 12-month frequency. Once your subscription is active, you can check the Manage Subscription section of your account to see if any other frequency options are available for your products.

To make changes to your subscriptions, navigate to the Manage Subscriptions section within your account. From there, you can pause or cancel your subscriptions, skip a shipment, adjust product quantities, or check for options to change the delivery frequency.

We believe in keeping things flexible. You can manage or end your subscription at any time with zero cancellation fees.

How to Cancel: Simply log in to your account and visit the "Manage Subscriptions" section to pause or stop your service.

Avoiding Charges: To ensure you aren't billed for the next cycle, please complete your cancellation before your next renewal date.

Yes, all subscriptions renew automatically based on the selected frequency. Each subscription in your Lawn Plan will renew by default every 12 months unless you adjust to a different frequency within your account.

Your charge will appear as Scotts Lawn Care and/or scottsmiraclegro.com on your statement.

We do not ship to PO boxes or APO/FPO addresses.

All of our products are rigorously tested for safety when used according to label instructions. Refer to the product label for more information. Always read and follow the product label before use.